Order Cancellation Policy

We value our customers and strive to provide a seamless shopping experience. To ensure clarity and fairness, please review our order cancellation policy outlined below:

1. Cancellation Timeframe

   • Customers are allowed to cancel their orders within 12 hours of placing the order.

   • Cancellations will not be accepted once the order has been dispatched. We encourage customers to double-check their orders to avoid inconvenience.

2. Refund Process for Approved Cancellations

   • Refunds for any approved cancellations will be initiated within 1-3 working days after the cancellation request is reviewed and accepted.

   • Customers will be notified once their cancellation request has been processed and accepted.

3. How to Cancel an Order

   • To request a cancellation, customers should contact our customer support team within the specified timeframe.

   • Please provide the order number and any relevant details to facilitate the cancellation process.

4. Additional Notes

   • The company reserves the right to modify this policy at any time, and changes.

Thank you for your understanding and cooperation.

For further inquiries, feel free to reach out to our customer support team. You can contact us via phone at 9871878080 or email at colavita.mipl@gmail.com.